Situation:

A leader in the precast shape industry decided to relocate in order to better serve their clientele. However, minimizing downtime during the move was essential to for the company to be able to meet customer demands.

Solution:

The precast manufacturer relied on Stelter & Brinck to install and recommission their combustion equipment in order to ensure a hassle-free start-up at their new location.

Results:

After the relocation was complete and the company’s equipment was up and running, the Vice President endorsed Stelter & Brinck- he stated that “S&B was so easy to work with! There was great communication between Stelter & Brinck and [their] team.” He went onto say, “Stelter & Brinck knows combustion; they are great at what they do! I will definitely keep coming back.”

The VP kept his word- he was so pleased with his previous Stelter & Brinck experience that he began to utilize S&B’s PM services on a regular basis in order to keep their equipment well maintained. He also came to S&B one year after the relocation for a combustion system upgrade because “S&B is very knowledgeable and every Stelter & Brinck experience is positive.”

With regard to Stelter & Brinck’s service technicians, the Vice President said, “Stelter & Brinck’s service technicians always take care us- they make our problems their problems- they address all of our concerns before leaving.” He exclaimed, “I would definitely recommend S&B- they have been able to keep our equipment running better than ever!”